This is a follow up to my post:
As part of oDesk's process, because I inquired about my project's relegation to private status, a trouble ticket was opened in my name. Fair enough. The second reply listed in my original blog article can therefore be considered the reply to my trouble ticket. As any company seeking to improve its service, the next step of the process is inquire regarding how I feel about the resolution of my issue. I received this:
I was not sure how to answer. Certainly I don't expect oDesk to do anything more. On the other hand, I still don't understand what I did wrong to deem my project in violation of their guidelines. So I went with unsatisfied and included a link to my blog article so they could get the full story from my perspective.
My first ever visit to the oDesk web site was on Monday, September 24. I registered as a new user and posted my job the same day. On Tuesday, September 25 I looked through my list of eight viable contractors, followed up with them, and hired one -- all in the same day. So imagine my surprise when I received the following message on Wednesday, September 26.
My total cost is $300. The contractor gets $270 and oDesk keeps $30 (10%). So for $30 I am not expecting a world of service from oDesk. I just needed them to help connect me with a contractor who can update the Crown Harbor web site. They achieved that in stellar fashion.
Rapid web development is alive in the lab.
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