Most of the time things go well. But every once in a while one of our early adopters has a problem using one of our technology previews. Such is the case with the Inventor Publisher Technology Preview. If you encounter a display problem, Programmer/Software Engineer, Steven Velez, has a set of steps that will provide better information about errors related to the display of Inventor Publisher. Please follow the instructions below:
- Download AdskDiagOutput.zip (71.3K) to a known location on your system using your browser of choice.
- Extract the contents by double-clicking on the file in explorer and dragging all files to the same directory. Alternatively you can use the "Extract All..." context menu item or your zip program of choice.
- Double click Report.bat.
- Attach the resulting AdskDiagOutputReport.txt file to a discussion group post or email message describing your problem.
Thanks to Software Engineer, Norbert Jeske, who developed the small, self-contained, command-line utility that makes this trick possible. By all means contact us at firstname.lastname@example.org with any feedback you have - praises for what it offers, suggestions for improvements, or reports of difficulties.
Helping users help us is alive in the lab. It's alive, it's alive, it's alive.