Scott Sheppard

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January 17, 2008

Can any Autodesk employee look at my designs uploaded to a Freewheel server?

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My posting on Can we host Freewheel ourselves? generated a follow up question via user feedback:

Q: Can any Autodesk employee look at my designs uploaded to a Freewheel server?
A: Autodesk Freewheel is the production version of the Freewheel service. One of the ways that the success of Autodesk Freewheel is measured is by up time. No one likes it when servers go down. Since our IT department is responsible for this goal, only a few key employees have access to the production servers. This way someone doesn't make a change that inadvertently results in an outage. So although Autodesk has many employees, none of them, even the Freewheel developers, spend time casually looking through our users' designs to see what they can find. You can find more detailed information about how and by whom your data can be accessed in the Terms of Use governing the Freewheel service.

Thanks for the feedback. We continue to be interested in hearing from customers who absolutely want to run their own servers for security reasons and would not consider an Autodesk-hosted solution. Feedback can be sent to: labs.freewheel@autodesk.com.

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